Shipping Information

Portugal

  • Delivery Time: 1-2 Days
  • Charges:
    • 1 to 3 Bottles: FREE
    • 3 to 6 Bottles: FREE
    • 6 to 12 Bottles: FREE

Spain

  • Delivery Time: 1-2 Days
  • Charges:
    • 1 to 3 Bottles: €7.90 EUR
    • 3 to 6 Bottles: €11.90 EUR
    • 6 to 12 Bottles: €14.90 EUR

United Kingdom

  • Delivery Time: 3-4 Days
  • Charges:
    • 1 to 3 Bottles: €13.90 GBP
    • 3 to 6 Bottles: €16.90 GBP
    • 6 to 12 Bottles: €18.90 GBP
    • Orders over €200 GBP: FREE

United States

We deliver wine in 1, 3, 6, 12 Bottles Box. 

  • Delivery Time: 2-3 Days
  • Charges: 

ALL INCLUSIVE USA - DOOR TO DOOR service: 

No license from the side of customer, no paperwork and no custom clearance from the side of customer. All duties paid by Le Soleil Wines.

ALL INCLUSIVE USA - DOOR TO DOOR - 1 Bottles - 99 USD

ALL INCLUSIVE USA - DOOR TO DOOR - 3 Bottles - 105 USD

ALL INCLUSIVE USA - DOOR TO DOOR - 6 Bottles - 140 USD

ALL INCLUSIVE USA - DOOR TO DOOR - 12 Bottles  - 210 USD

 

Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Monaco, Netherlands, Sweden

  • Delivery Time: 2-3 Days
  • Charges:
    • 1 to 3 Bottles: €11.90 EUR
    • 3 to 6 Bottles: €12.90 EUR
    • 6 to 12 Bottles: €14.90 EUR
    • Orders over €200 EUR: FREE

Liechtenstein, Norway, Switzerland, Gibraltar, Iceland

  • Delivery Time: 4-5 Days
  • Charges:
    • 1 to 3 Bottles: €11.90 EUR
    • 3 to 6 Bottles: €12.90 EUR
    • 6 to 12 Bottles: €16.90 EUR
    • Orders over €200 EUR: FREE

Bulgaria, Croatia, Czechia, Estonia, Hungary, Latvia, Lithuania, Poland, Slovakia, Slovenia, Albania, Bosnia & Herzegovina, Moldova, Montenegro, North Macedonia, Romania, Serbia

  • Delivery Time: 4-5 Days
  • Charges:
    • 1 to 3 Bottles: €11.90 EUR
    • 3 to 6 Bottles: €12.90 EUR
    • 6 to 12 Bottles: €14.90 EUR
    • Orders over €200 EUR: FREE

Açores and Madeira

  • Delivery Time: 1-2 Days
  • Charges:
    • Up to 5 Bottles: €38 EUR
    • 6 Bottles Box: €45 EUR
    • 12-15 Bottles Box: €69 EUR
    • Orders over €500 EUR: FREE

Asia (Hong Kong SAR, Singapore, Japan, Malaysia, South Korea, Bangladesh, Bhutan, Brunei, Cambodia, China, Indonesia, Laos, Macao SAR, Nepal, Philippines, Taiwan, Thailand, Vietnam)

  • Delivery Time: 2-3 Days
  • Charges:
    • 1 Bottle - €39 EUR
    • 3 Bottles Box: €69 EUR
    • 6 Bottles Box: €89 EUR
    • 8-12  Bottles Box: €159 EUR
    • Orders over €500 EUR: FREE

Please let us know if you didn't find your location by mail and we propose custom tariff. We also deliver to the sea ports and ships. 

Delivery Locations

  • Portugal (mainland)

  • Açores and Madeira

Europe 

  • All

UK

  • All

US 

  • All

Asia

  • Hong Kong
  • Singapore
  • Philippines
  • South Korea 
  • Taiwan
  • Thailand

Delivery Costs

For orders delivered within mainland Portugal transportation is free. For other deliveries, the delivery cost is calculated based on the order's weight and the respective delivery destination.

Same-Day Delivery in Lisbon

Choose the delivery schedule from Monday to Saturday, between 11 am and 9 pm. This service has a fixed delivery cost of €9.80 or is free on orders totalling €150 or more.

Deliveries at Your Hotel

If you are passing through Lisbon and wish to bring your favorite wines with you, Le Soleil Wines offers a delivery and packaging service to your hotel. During the ordering process, select the hotel address as the delivery address. Your order will be shipped within 12 hours or same day as stated before (just choose Same-Day delivery), properly packaged in our extremely durable double corrugated boxes.

If you choose to pick up your order from our store, enter the message "Packaging for Shipping" in the order message.

Packaging

Our orders are always delivered in 1 - 3 - 6 bottles high-quality FedEx corrugated board boxes. Each bottle is packed in individual interior protection to shield the bottles from external shocks, ensuring their safety inside the corrugated board box.

 

My country is not listed in your delivery destinations. Why?


There are probably local regulations concerning the shipment of alcoholic beverages to your country. If we cannot ship to you now, please check back periodically, because it is possible that the laws will have changed. Contact us by email to lesoleilwines@gmail.com and we will do all our efforts to manage the delivery of the wines you want. 

 

Return Policy

At Le Soleil Wines, we are dedicated to delivering top-notch products, with client satisfaction as our ultimate goal. Collaborating with leading transport companies ensures the highest quality in our services.

Condition of Products Received:

All our products are stored in temperature-controlled environments, ensuring excellent condition upon leaving our fulfillment center.

Damaged Parcel:

If you receive a damaged parcel during delivery, promptly inspect all items and report visible damages to the transport courier. In the event of broken bottles, contact us at lesoleilwines@gmail.com within 48 hours. Furnish photos of the damaged parcel, and retain the original box. We will initiate a claim with the transport company and facilitate pickup, replacement, or refund according to your preference.

Excess Purchase:

For unopened bottles, we accept returns to streamline event planning. Return the bottles with the original sales receipt within one week after the event, following the "How to return items" procedure below.

Defective Product:

Contact our customer care team at lesoleilwines@gmail.com to report any defects. We will adhere to the "How to return products" procedure. Defective products are subject to evaluation, and if accepted, we will replace or refund following the procedures outlined in "How we issue refunds and exchanges."

Defective Bottle:

If you discover a defective bottle, retain the cork and report it to lesoleilwines@gmail.com. Provide the batch number or send the cork via mail. We will inform you of our decision and issue a coupon voucher or replace the bottle based on your preference.

Timeline for Complaints:

Since we cannot control how you store your bottles, we will only accept complaints on defective bottles within 30 days of the purchase. Items to be returned are subject to evaluation by our staff, and must be accompanied by the original sales receipt.

Parcel Refusal:

If you refuse or are unable to receive a parcel, a second delivery attempt will be made at our cost. Monitor tracking for timely delivery. Refused parcels will be refunded, excluding shipping and customs fees.

Return Process:

To return items, contact our customer care team within 30 days of purchase. Obtain approval before returning items. Email lesoleilwines@gmail.com with the order ID and reason for return. After approval, return items to our warehouse (address on the invoice). You can arrange the return with our transport company at your expense.

Return Shipping Costs:

We cover costs for damaged or wrongly delivered items. Our customer care team will coordinate the pickup. For customer-initiated returns, follow the "How to return items" procedure and send items in the original box to our address - Rua Sao Domingos de Benfica 7 c/ve 1500-555, Lisbon - Portugal.

Refunds and Exchanges:

Defective items may be exchanged for equal or greater value. Refunds for returned wines will be issued in the original form of payment or as a coupon voucher within 14 days of the return, based on the client's preference.